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Privacy Policy

Last modified at: April 11, 2023, 6:10 p.m.

This privacy policy will explain how we use the personal data we collect from you when you visit our Website, use our services, contract us or take part on our events. From time to time, it may be necessary to adapt this privacy policy as whole as well as specific parts of it to comply with the up to date legal requirements or to cover the introduction of new services.

The latest revision of this document can be always found here.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this document:

  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Teaching Angel AB, Org. nr: 559395-2459, Margreteborgsvägen 11, 191 37 Sollentuna, Sweden.
  • Website refers to teachingangel.com and it's subdomains.
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

What does personal data mean?

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

General information

Who is the Data Controller?

Our Company is the controller responsible for the processing of your personal data in the sense of data protection law. Questions, requests and comments regarding this privacy policy can be addressed at any time to us at our contact page.

What data privacy rights do you have?

In connection with any processing of personal data by Us, all data subjects have the following rights pursuant to Articles 15 to 21 GDPR - within the statutory limits of the member states. If you make a request, we have one month to respond to you.

The right to access

You have the right to request Us for copies of your personal data.

The right to rectification

You have the right to request that Our Company corrects any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure

You have the right to request that We erase your personal data, under certain conditions.

The right to restriction of processing

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to data portability

You have the right to receive Your personal data You have provided to Us in a structured, commonly used and machine readable format. You can request that We transmit this data directly to another controller.

Withdraw Your consents

Where the processing is based on Your consent or explicit consent, You also have the right to withdraw Your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

The right to object

  • Objection in particular Individual Situations You have the right to object at any time to certain types of processing of your data for reasons arising from your particular situation. This right applies to data processing in the public interest and to data processing to protect legitimate separate interests. This right also applies to profiling, insofar as it is based on these two provisions.

In the event of a contradiction, we will cease processing your personal data. However, this does not apply if we can prove compelling reasons worthy of protection for the processing, that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

  • Objection to processing for Direct Marketing purposes In individual cases we process your personal data for direct marketing purposes. This is the case, for example, if we send you information about special offers or discount promotions. You have the right to object to the processing of your personal data for these purposes. This right also applies to profiling insofar as it is connected to direct marketing.

In the event of any objection, we will no longer process your personal data for these purposes. Your objection does not require any specific form, please contact us at our contact page.

If You have complaints

If You think that the processing of personal data by Us is not in accordance with the data protection regulations or You are not satisfied with the information provided by Us, You have the right to file a complaint with the competent supervisory authority (see Art. 77 GDPR) at:

Integritetsskyddsmyndigheten, Box 8114, 104 20 Stockholm, Sweden imy@imy.se +46 (0)8 657 61 00

https://www.imy.se/en/individuals/forms-and-e-services/file-a-gdpr-complaint/

Transfer to Third-party countries or international organizations

We take care not to transfer your data to recipients in countries without an adequate level of data protection (Third-party countries). However, in some cases, this cannot be completely avoided. Where this is the case, We take appropriate measures to ensure an adequate level of data protection at the recipient at all times.

Storage and retention periods

We process personal data only as long as it is necessary for the fulfillment of our contract obligations. As soon as the data concerned is no longer required for this, it is generally deleted. However, in order to comply with certain legal requirements, we must store some data beyond the termination of contractual relationships. This includes commercial and tax documentation, evidence and storage obligations. In these cases, we are generally required to safeguard or store data for three to ten years, or in rare instances, e.g. in legal disputes for up to 30 years.

How do we process personal data?

We are providing in-person and online consultancy services and trainings for organizations and individuals, also we are publishing educational materials and conduct our own research in various areas. To deliver and improve our services we need to process personal data. We always minimize - and wherever is is possible, anonymize the data gathered. You can read more about this in the following chapters. “Processing personal data” means that we collect, store, delete or transfer personal data.

Type and origin of personal data processed

We process personal data only to the extent necessary to fulfill our contractual and legal obligations in connection with the business relationship with our customers, suppliers and partners. We only work with anonymized data during our research work.

Personal data processed by us includes:

  • Master and contact data of customers and suppliers, such as name, address, telephone number, e-mail address as far as it concerns the data of a natural person
  • Data we need for contracting, invoicing and payment processing, such as bank details, tax number, country of residence, credit information, as far as it concerns the data of a natural person
  • Supplier and customer relationship management information, such as order history, minutes of meetings, as far as it concerns the data of a natural person

  • Special categories of personal data relating to our customers, such as diagnosis and therapy related information to the extent required for us to provide proper advice

  • Website analytics data as follows:

    • Your IP address
    • Your browser type and your operating system (OS)
    • Date, duration and time of your visit
    • Visited pages
    • Extracted data & downloaded files
    • Your referrer URL
    • Your search term in case you were referred to our Website by a search engine

The source of the above data is our customers and Website visitors, except for:

  • the customers' credit information and payment information related to concrete transactions that we obtain from third-party suppliers
  • the analytics information for our Website that we get from third-party suppliers

We regularly receive the personal data processed by us within the framework of and in the course of our business relationship with our customers. In some cases, we also process personal data that we have received in another manner, in accordance with the applicable data protection laws. This is regularly the case regarding:

Publicly accessible sources, e.g. trade and business registers, trade fairs, exhibitions, Internet sources, newspapers, trade directories, etc. Third parties who are not affiliated with Us, e.g. trade/business associations, credit agencies, insurance companies, etc.

We process your personal data only for permitted purposes and in accordance with the applicable legal provisions of the GDPR and relevant national data protection laws.

We process data to fulfill our contractual obligations

We process personal data to fulfill our contractual obligations towards our customers and suppliers or to carry out so-called pre-contractual measures, which take place upon a specific request. In these cases, the purpose of data processing is determined by the contract we have concluded with our customers or suppliers and services that are provided under this contract. This also includes, for example, the processing of personal data in the context of sending reports, workbooks, tests, surveys and information on our services or the preparation of specific offers.

We process data to protect legitimate interests

We also process personal data insofar as it is necessary to safeguard the Our legitimate interests as well as our customers (and, if applicable, other third parties). Where this is the case, we process personal data only after due consideration of your relevant interests. We process personal data in the following contexts:

  • The provision of services
  • Customer service and handling of complaints
  • Direct mail, provided You have agreed to the processing of your personal data for these purposes
  • Internal administrative purposes
  • Improvement Our Website based on the visitor behavior
  • Protecting Our Website from malicious usage and ensuring service reliability
  • Providing Website functionalities such as user account management

We also process your personal data if you have given us your consent. You may revoke your consent at any time. Please note, however, that data processing up to the date of revocation remains permissible.

We are required to process certain data in order to comply with legal obligations. Such obligations may arise from certain provisions of national commercial, trade, tax and social law as well as European legislation, e.g. in connection with regulations to avoid the financing of terrorism. In detail, this may also result in obligations for Us to safeguard, store, report and collect data, which generally serve control purposes from the respective authorities.

Information regarding change of purpose

Should we process your personal data for any reason other than that for which we originally collected them, we will inform you of this new purpose to the extent permitted by law.

Recipients of your data

Personal data is shared under some circumstances with third parties, described as follows.

Administrative service providers

Personal data will only be made available to other sub-contractors of Ours if and insofar as this is necessary to protect Our legal and contractual rights and obligations.

We use external service providers. This is the case, for example, in connection with specific supplier and customer management services, finance and accounting services, payment processing, logistics and delivery, promotional activities or the transaction of online orders. As far as we involve external service providers, this always takes place within the legal limits and in compliance with the applicable data protection regulations.

We only transfer personal data to other recipients outside Our Company that We are legally required to do so.

You can find further details regarding the processing of your personal information by the administrative service providers here:

Social media providers

On some of Our webpages We embed some additional content and publications (blogs, posts, news, videos, etc.) which have already been published in other social media / social networks (e.g. Facebook, LinkedIn, Twitter, YouTube).

By consuming social media content, your IP address will be transferred to the respective social media provider and stored, processed and used there in accordance with its privacy policy.

You can find further details regarding the processing of your personal information by the social media providers here:

Other linked websites

Our Website contains links to other Websites, which are subject to separate data protection notices of the respective operators of such websites.

Cookies

We use cookies. Further information regarding the nature & purpose of cookies can be found in our Cookie Policy.